At Doc2Voice, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document-to-speech conversion service.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, and password
- Payment Information: Credit card details processed securely through Stripe
- Documents: Files you upload for conversion (temporarily stored)
- Usage Data: Information about how you use our service
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your document conversions
- Send you service-related communications
- Process payments and manage your credit balance
- Respond to your requests and support needs
- Detect and prevent fraud or abuse
Document Processing and Storage
When you upload documents to Doc2Voice:
- Documents are temporarily stored during the conversion process
- Original documents are automatically deleted after conversion
- Converted audio files are stored securely in AWS S3
- You can delete your audio files at any time from your dashboard
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit using SSL/TLS
- Secure storage of documents and audio files
- Regular security audits and updates
- Limited access to personal information by authorized personnel only
Third-Party Services
We use the following third-party services:
- Stripe: For payment processing
- AWS S3: For secure file storage
- Google Translate API: For document translation
- Google Text-to-Speech: For audio generation
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account and data
- Export your data
- Opt-out of marketing communications
Cookies and Tracking
We use cookies and similar tracking technologies to maintain your session and improve your experience. You can control cookies through your browser settings.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@doc2voice.com