Welcome to Doc2Voice. By accessing or using our service, you agree to be bound by these Terms of Service.
1. Acceptance of Terms
By registering for an account or using Doc2Voice, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
2. Description of Service
Doc2Voice provides a document-to-speech conversion service that allows users to:
- Upload documents in various formats (PDF, DOC, DOCX, RTF, TXT)
- Convert text content to audio files
- Translate documents into multiple languages
- Download and access converted audio files
3. User Accounts
To use our service, you must:
- Be at least 13 years of age
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
4. Credit System and Payments
Our service operates on a credit-based system:
- Credits are purchased in advance through our website
- Credits are deducted based on pages processed
- Pricing is displayed clearly before purchase
- Credits do not expire
- Failed conversions result in automatic refunds
- All payments are processed securely through Stripe
5. Acceptable Use
You agree not to:
- Upload illegal, harmful, or copyrighted content without permission
- Use the service to harass, abuse, or harm others
- Attempt to circumvent security measures
- Reverse engineer or copy our technology
- Use automated tools to access the service excessively
- Resell or redistribute our service without authorization
6. Content and Intellectual Property
You retain all rights to documents you upload. By using our service, you grant us a limited license to:
- Process and convert your documents
- Store converted audio files for your access
- Use anonymized data to improve our service
We automatically delete original documents after conversion. You can delete audio files at any time.
7. Service Availability
While we strive for 100% uptime, we do not guarantee uninterrupted access to our service. We may:
- Perform maintenance that temporarily limits access
- Modify or discontinue features with notice
- Suspend accounts that violate these terms
8. Limitation of Liability
To the maximum extent permitted by law:
- Our service is provided "as is" without warranties
- We are not liable for loss of data or business interruption
- Our total liability is limited to the amount you paid in the last 12 months
- We are not responsible for third-party services (AWS, Stripe, etc.)
9. Refund Policy
Our refund policy:
- Failed conversions are automatically refunded in credits
- Unused credits do not expire and are not refundable for cash
- If you believe you were charged in error, contact support within 30 days
10. Account Termination
You may terminate your account at any time. We may terminate accounts that:
- Violate these Terms of Service
- Engage in fraudulent activity
- Are inactive for an extended period
11. Changes to Terms
We may modify these Terms of Service at any time. Continued use of the service after changes constitutes acceptance of the new terms.
12. Governing Law
These terms are governed by the laws of the United States. Any disputes will be resolved in the courts of the appropriate jurisdiction.
13. Contact Information
For questions about these Terms of Service, contact us at:
Email: support@doc2voice.com